Terms of Use

Whilst every effort is made to ensure that the information included on this website is accurate and up to date, Knowsley Metropolitan Borough Council is not liable for any inaccuracies or omissions. Neither does Knowsley Metropolitan Borough Council accept liability for any loss occasioned to any person relying on it.

Privacy statement

We will not pass on any personal information that you have given us to third parties for commercial use.

If sharing information among officers and other agencies will help to improve the service you receive, then we will share information where the legal framework allows it. However, if you prefer that certain information about you is not shared within the Council, you can request that this does not happen.

Knowsley Metropolitan Borough Council complies with the Data Protection Act 1998 and the good practice for the handling of personal data contained within that act.

External websites

On this site, you will find links to other websites which we have provided for your information and convenience. It does not mean that these organisations can access information about you which is held by Knowsley Metropolitan Borough Council.

Knowsley Metropolitan Borough Council is not responsible for the content of external websites.

Social media terms and conditions

Knowsley Council reserves the right to delete posts or comments from its social media sites without prior warning. This will be done when the council believes the comment or post is in breach of the following terms and conditions:

Contributions must be civil and tasteful. They must not be defamatory, libellous, in breach of the data protection act, contain obscenities or foul language.
Contributions must be constructive and polite, not mean-spirited or contributed with the intention of causing offence or trouble. Users who persistently post comments which are unrelated to the item being commented on may be blocked and their comments deleted.
Advertising or promotional postings will not be accepted unless with the prior consent of Knowsley Council
In line with local government guidelines, no political campaigning or electioneering will be permitted.

The council reserves the right to block users who are in breach of the terms and conditions above without prior notice.

The council’s decision is final.

Please note that the council does not endorse any private company or individual, and this remains the case even when the council is “friends” with or “follows” a profile or account on social media sites.

Online community rules

You are agreeing to use websites/web-based communities moderated by Knowsley MBC in accordance with the following community rules:

Contributions must be civil and tasteful.
Contributions must be constructive and polite, not mean-spirited or contributed with the intention of causing offence or trouble.
Contributions will not be accepted if using it for advertising or promotional purposes, unless with the prior consent of Knowsley Council

Online safety

We advise you never to reveal any personal information such as telephone number, home or postal address, email, school details or anything else that would allow you to be personally identified.